Privacy Policy

JKV Kitcal Limited (Kitcal, we, us, our) complies with the privacy policy set out below (Policy).

As we continue to offer new and different types of content and services, we may modify our Policy from time to time. However, we will treat all personal information we collect in accordance with the Policy in effect at the time the information is collected.

If you have any questions, comments, or concerns regarding our Policy, please contact us using the contact details set out on our website at https://kitcal.nz/. 

Information collected

In the course of providing products and services (including subscriptions) and enabling the creation of accounts for subscriptions, personal information will be collected, being information relating to an identifiable individual. 

This personal information may include information such as name, address, phone number, date of birth, email address, log-in details and passwords, payment details and activity history.

We may also collect details of your visits to our website including IP address and information relating to the areas of the website that you visit.

Use of information

We may use your personal information for the following purposes:

(a)        to provide products and services (including subscriptions);

(b)        to establish accounts, process any orders for products or services you have purchased from us including subscriptions, and to contact you about them;

(c)        to look at and respond to any messages, complaints or other queries you might send us;

(d)        to notify you about any changes to products or services;

(e)        to identify you and provide you with access to relevant data or information;

(f)         to send you e-mails and other communications where we think this may be of interest to you and for related marketing purposes;

(g)        to provide you with information on products or services we think might interest you based on your preferences;

(h)        to allow you to enter competitions and contact you about them;

(i)         to improve the content and products and services we offer; and

(j)         to make our products and services more effective and user-friendly.

We may also use your personal information to comply with the requirements of any applicable law or, if we consider necessary, to meet legitimate business interests (e.g. to protect against fraud or other security threats)

Information sharing

We may disclose your personal information to third parties in the following circumstances:

(a)        to any related company of Kitcal;

(b)        to any third parties who need to use this information for the purposes of providing products or services for the purposes for which we use information;

(c)        in the event that we sell or buy any business or assets, to a prospective seller or buyer of such business or assets;

(d)        to any third party (in the form of anonymised information or aggregated anonymised information) who we identify as having an interest in the information including, without limitation, health authorities or aged care facilities;       

(e)        to comply with applicable laws where disclosure of personal information is required.

Information may be transferred between countries (and servers located in such countries) as part of the sharing of personal information as above. 

Except as set out above or as required by applicable law or any regulatory authority, we will not otherwise disclose any personal information to any person unless you agree that we can.

Cookies

To help ensure a rewarding experience, cookie technology helps us to know how many people visit us and where visitors go on a website. Cookies are small bits of information we send to your computer. Among other things, this non-personally identifiable information allows us to know which areas are favourites, which areas need a bit of improvement, or what technologies and services are being used by our visitors so that we may continually improve online experiences.

Retention of information

We will retain your personal information while you have a relationship with us and are continuing to engage with us and for as long as is reasonably necessary for the purposes set out in this Policy.  Relevant factors will include the services that we provide, the operation of our business, the need to comply with our contractual obligations, the need to enforce our contractual obligations and the need to comply with legal and regulatory requirements.

Access to information

You may have rights under applicable laws to request access to personal information, rectification of personal information, deletion of personal information, the restriction or withdrawal of consent to processing of personal information or transfer of personal information.  You may also have rights to make a complaint about any of the foregoing.  Any requests or complaints must be made in writing.  We will comply with any requests or respond to any complaints as required by applicable law.